We deliver your orders worldwide with our freight partners.
Most orders are delivered within 20 – 25 Business days from the date of order confirmation and payment.
An urgent Rush Service is available upon request, which shortens the making time to 14 days from approved artwork, then delivery timeframes will be confirmed based on your delivery location (urgent rush orders can only be placed manually by contacting us and are subject to approval)
Some remote areas may experience longer delivery times & additional freight charges (confirmed at the time of order). Areas not serviced by freight companies are forwarded by your local postal service.
Please note:
We are unable to deliver to PO Box addresses, street address must be supplied for delivery. We are not responsible for any delays due to freight handling.
Return Policy / Money Back Guarantee
If products manufactured by Custom Made Clothing do not match the design of the artwork approved or match the quality of the sample provided, a full 100% refund (less shipping cost) will be issued if we cannot replace the products with the correct artwork or desired product quality within 30 working days.
Custom Made Uniforms do offer a replacement or repair warranty on faulty goods to be found defective as a result of poor workmanship upon delivery. This warranty applies to unused garments for 14 days from the date of delivery of goods. Warranty claims are to be brought to our attention within 14 days in writing and are to be supported with photo evidence of the defect to validate the warranty issue. Garments returned due to poor workmanship will have freight paid for by CMU.
Can’t find what you’re looking for? Please get in touch, we’ll be happy to help.